Q1. How do I pair my watch with the MMT-365 application?
A1. To pair your watch:
- Open the MMT-365 application on your device and place your watch close to it.
- Briefly press and release your watch's crown button to wake it up.
- Then press the "start" button on the pairing screen of the application
- You will be prompted to press and release your watch's crown button one more time to complete the pairing.
- Note: To pair a watch make sure the crown button is pressed and released. If the crown button is pressed and held, the watch will not pair to your device.
Q2. How do I force my watch to sync with the MMT-365 application?
A2. Launch the MMT-365 application on your device, then briefly press and release the watch's crown button to connect. If your watch doesn't connect after a few seconds, here are some tips:
- Make sure Bluetooth is enabled on your device and try moving your watch closer to your phone. If your watch and phone are already a few inches apart, try pressing and releasing your watch's crown button again.
- If you continue having trouble syncing, turn your device's Bluetooth setting off and back on again.
- If this does not work, turn off your device and re-start it. Smartphones and tablets, like computers, need to be rebooted periodically to function optimally.
- Also verify your phone or tablet is above 20% battery level. Several devices will conserve power when battery drops under 20%. If you are having trouble connecting or pairing, please make sure your phone is charged above 20%. Some devices will not connect over Bluetooth even when plugged into a power source if the device's battery level is below 20%.
Q3. How do I change my Activity and Sleep Goals?
A3. If you'd like to change your Activity or Sleep Goals, select the plus icon at the bottom left of the screen. From the menu, select Settings, then Goals. Rotate your finger around the display to adjust the activity goal. When finished, select the "sleep" button at the top, then adjust your sleep goal in the same manor.
Q4. How do I change the Sleep Cycle Alarm time?
A4. To create or edit an alarm, select the plus icon at the bottom left corner of the screen. From the Menu, select "sleep cycle alarms." Select "add alarm" to create a new alarm or select an existing alarm from the list to edit. Configure the alarm detail such as time, window and days of the week to repeat. Set the alarm time to the latest time you'd like to wake up. Set the window duration for the window of time prior to your alarm time which the alarm can wake you. The Sleep Cycle Alarm will choose the best time in the window to wake you based on where you are in the light or deep sleep. Use the On/Off button to toggle the alarm on or off, then press the back button to return to the alarm list.
Q5. How do I start a sleep recording from the watch?
A5. To start a sleep recording, press and hold the watch's crown button for three seconds, you should hear a soft beep coming from the watch indicating you are now recording sleep. Additionally, the date hand points to the moon when you are in sleep mode (and it points to the date when you are in active mode).
Q6. How do I stop a sleep recording from the watch?
A6. To stop a sleep recording, press and hold the watch's crown button for three seconds just as you do to start a sleep recording. The date hand will now point to the current date when you are in active mode. The next time your watch syncs with your phone, you can view your sleep recording details.
Q7. How do I review my step count for specific times throughout the day?
A7. From the home page, touch the "activity" readout towards the bottom left of the screen. This takes you to the activity page. The graph on the activity page provides an overview of your daily activity. To view your progress at a specific time, press and hold on the graph and drag your finger across the graph. Your steps will display at the top of the screen for specific times throughout the day.
Q8. What is the 'get active alert'?
A8. Your watch can optionally be configured to alert you with a beep when you've been inactive for too long. If you hear a beep, you've been idle too long, so take a short walk. By selecting the plus icon at the bottom left corner of the screen then selecting ‘get active alert’ you can select the duration of inactivity and the hours that you would like this alert to be active.
Q9. How do I record a powernap?
A9. To record a powernap, launch the MMT-365 app, select the plus icon at the bottom left, then select "record a powernap". Choose the duration you'd like to sleep for and the max duration (the latest the alarm will sound after you start the powernap), then press Start. If your watch isn't already connected to the app, you will be prompted to bring your watch within range and to press the crown on your watch to connect it before you can start. When finished, stop the powernap from the application. After syncing with MMT-365, your powernap details will be added as the latest recording on the sleep details page. Note: the crown on your watch can only be used to start and end regular sleep recordings.
Q10. How do I record a timed activity?
A10. To record a timed activity such as a timed walk, jog or run, launch the MMT-365 app, select the "plus" icon at the bottom left, then select "stopwatch". If your watch isn't already connected to the app, you will be prompted to bring your watch within range and to press your watch's crown button to connect it before you can start the timed activity. Start the timed activity from the application and when finished, stop it from the application. After syncing with MMT-365, you will see a stopwatch icon present on your activity graph. Select the stopwatch icon to view your timed activity details. Note: the crown on your watch can only be used to start and end sleep recordings.
Q11. Does the app have a trip function where I could see my distance walked over a certain period of time?
A11. MMT-365 allows users to record a walk or run and know the exact distance of that walk or run. To do so you will need to start a stopwatch recording.
Begin by connecting the watch and the app. Do so by pressing the crown of the watch with the MMT-365 app open. When the watch is connected the my watch icon in the top right hand corner of your screen will turn blue. Now select the plus icon in the bottom left corner of your screen. Select Stopwatch and press Start.
Once you are done with your walk access the stopwatch page and stop the stopwatch recording with the watch connected to the app. From the MMT-365 home page select Activity and you will see a small stopwatch icon along your activity graph, select this icon to view details of your stopwatch recording. Selecting the Calipers next to your distance allows you to calibrate your stopwatch recordings leading to greater accuracy of future recordings.
Q12. How are calories calculated in MMT-365?
A12. Whether you are sedentary or sleeping, your body burns calories; this is known as BMR (basal metabolic rate) calories. By default, MMT-365 reports calories burned as a combination of your BMR and your activity level. Your height, weight, age, and gender influence these values. If you'd like to view only your active calories on the dynamic coach graph, select the "plus" icon at the bottom left. From the menu, select Settings > General then toggle "bmr calories" off.
Q13. How is light vs deep sleep determined?
A13. There is a direct correlation between micro-motions of the body during sleep and sleep cycles. MMT-365 is the product of years of technology development based on the biomechanics of natural human motion and the mechanics of machine motion. Using the medical gold standard of Polysomnography, Fullpower's MMT Sensor-Fusion engine analyzes millions of anonymous nights of sleep and validates and continually improves the accuracy and reliability of MMT-365.
Q14. If I forget to start my sleep recording from the watch, but wear it to bed, can I recover my sleep data?
A14. Yes. If you forget to start your sleep recording using the crown button on the watch but wear your watch to bed, go to the sleep page, then select the "touch to add sleep" button to recover your sleep data. Note, to recover your actual sleep data, the watch must have been worn on your wrist during the sleep session. If you did not wear the watch on your wrist, you can still use this feature to log a manual sleep recording.
Q15. I am not hearing any Sleep Cycle Alarms or Get Active alerts coming form the watch, what should I do?
A15. Double check that your watch can indeed make a beep by using the align hands feature:
- Connect your watch and the MMT-365 app: briefly press and release your watch's crown button with the MMT-365 app open to ensure that you are connected to the app. When the watch is connected the 'my watch' icon in the top right corner of your screen will turn blue.
- Touch the blue watch in the top right corner of the screen to go to the 'my watch' screen. Select the Align Hands button on the my watch screen and you should hear a beep from your watch when all hands point to 12 o’clock. If you did not hear a beep, contact MMT support for further assistance.
Q16. I’m testing Sleep Cycle Alarms and they are not sounding?
A16. Sleep Cycle Alarms will sound the next time the alarm window is entered. So if you set an alarm time 10 minutes from now with an alarm window of 30 minutes and a repeat of every day, the alarm will sound for tomorrow as you are already in the alarm window at the time of setting the alarm.
When doing a quick alarm test, set the alarm window to 0 minutes and the alarm time for at least 10 minutes in the future. Always remember to sync your watch after any settings changes.
Q17. The watch is not vibrating for any alerts and alarms.
A17. All the current Horological Smartwatch models use an audible beeper for alarms and do not have vibration alarms.
Q18. How many days of data are stored on the watch between syncs?
A18. Approximately 10-15 days of data can be stored on the watch in between syncs with the MMT-365 app.
Q19. How do I export data to Apple Health?
A19. First, access Apple’s Health App on your phone. Select Sources, then MMT. You now have the option to save active energy, resting energy, sleep analysis, step and distance data to the Apple Health app.
Q20. Do I need to wear my watch to record my sleep?
A20. Wearing your watch will provide the best accuracy, but you can also place your watch under your pillow. Just be sure to tell MMT-365 which position you prefer from the settings page under "sleep mode placement".